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Something as simple as words

How you can improve employee engagement

Words are, of course, the most powerful drug used by mankind.

Rudyard Kipling

 

Most managers have a conversation preference or
style.  For some, they stay neutral –
they talk to their teams about tasks, deadlines and objectives. It’s all very
‘day to day’. Think back to the boss who only ever talked to you once a month
about that spreadsheet you prepared for him or her. We bet that you felt empty
and detached in that job and we are pretty sure that you are no longer working
there now!

 

If an employee feels that their manager doesn’t view them
as a person, doesn’t actually care about them on a human level, but sees them
as someone who simply undertakes tasks for them, then the net result will be a
very low level of engagement.  This will
extend to their feeling towards their manager, their job role and the
organisation as a whole. The employee will feel empty, undervalued and
disconnected because their emotional needs are not being met.  In short, they won’t stay for very long…

 

For the manager who regularly asks their team how their
weekend was, where they are going on holiday, how they are feeling about a
certain project at work, how things are going at work, it’s a different story. The
employee’s engagement levels soar and they reach a different level of emotional
commitment to their jobs.  If a manager
is also open and honest with their team, giving regular updates from the top
level, guiding them with the vision and purpose of the organisation, talking
through any fears or concerns they have - suddenly, the employees feel valued and
with this comes a natural loyalty to their boss, and often the
organisation.  Employees in this
situation will happily go that extra mile when they need to and will deliver to
the best of their ability and will view their job as being for the long term.

 

All this, from the power of words…

 

Some managers struggle with this more meaningful level of
conversation. We get this.  It takes
confidence, effort and often the need to step outside your own comfort zone
(particularly if your own boss doesn’t have the same approach with you) So,
we’ve developed ‘8 engaging 
conversations’ that
will help you to frame and
start conversations around important topics such as vision and purpose, goals
and priorities, progress updates, information sharing, support and guidance and
personal stuff - all in a human and easy to do way.


If talking is an area that you feel you could get better at, then get in
touch. We’d love to help you.

 www.ixiaconsultancy.com